> For the complete documentation index, see [llms.txt](https://docs.sportradar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sportradar.com/itservices/introduction/getting-started/accessing-the-api.md).

# Accessing the API

If your integration is API-based, a service account needs to be provisioned instead of a user account. The provisioning request must be initiated through your Sportradar contact. Upon completion, you will receive the `client_id` and `client_secret`, which are used to authenticate via OAuth2 and access the Insight Tech APIs. For security reasons, these credentials should be stored securely and used according to your internal authentication policies.

### Environments

You will receive separate credentials and endpoints for each environment:

| Environment     | API Base URL                                                |
| --------------- | ----------------------------------------------------------- |
| **Integration** | `https://api.insighttechservices-nonprod.sportradar.dev/ci` |
| **Production**  | `https://api.insighttechservices.sportradar.com`            |

Start all development and testing in the **integration environment** before switching to production.

### API Authentication

All Insight Tech Services APIs use **OAuth 2.0 Client Credentials** for secure, server-to-server authentication.

#### OAuth Token Request

Send a POST request to the Auth0 token endpoint using your credentials:

<table><thead><tr><th width="84.092041015625">Field</th><th width="151.16497802734375"></th><th>Integration</th><th>Production</th></tr></thead><tbody><tr><td><strong>URL</strong></td><td></td><td><code>https://auth.sportradar.com/oauth/token</code></td><td><code>https://auth.sportradar.com/oauth/token</code></td></tr><tr><td><strong>Header</strong></td><td><code>Content-Type</code></td><td><code>application/x-www-form-urlencoded</code></td><td><code>application/x-www-form-urlencoded</code></td></tr><tr><td><strong>Data</strong></td><td><code>client_id</code></td><td><em>Received in the encrypted file.</em></td><td><em>Received in the encrypted file.</em></td></tr><tr><td></td><td><code>client_secret</code></td><td><em>Received in the encrypted file.</em></td><td><em>Received in the encrypted file.</em></td></tr><tr><td></td><td><code>audience</code></td><td><code>mts-insight-tech-non-prod</code></td><td><code>mts-insight-tech</code></td></tr><tr><td></td><td><code>grant_type</code></td><td><code>client_credentials</code></td><td><code>client_credentials</code></td></tr></tbody></table>

{% code title="Example Request" %}

```bash
curl -X POST 'https://auth.sportradar.com/oauth/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 'client_id=YOUR_CLIENT_ID' \
--data-urlencode 'client_secret=YOUR_CLIENT_SECRET' \
--data-urlencode 'audience=mts-insight-tech' \
--data-urlencode 'grant_type=client_credentials'
```

{% endcode %}

{% code title="Example response" %}

```json
{
    "access_token": "wk19ahxiOiJSUzI1NiIsInR5cCI6IkpXVCIsI...",
    "expires_in": 300,
    "token_type": Bearer"
}
```

{% endcode %}

The access\_token must be included in the Authorization header of all subsequent API requests. Tokens are valid for a relatively short timeframe (5 mins) and **must be reused during their validity timeframe**. Your application should refresh them automatically.

{% hint style="danger" %}
**Note**

Clients must reuse non-expired tokens. A new token should be requested only a few seconds before the existing one has expired.&#x20;
{% endhint %}

### What you need to start

To begin integration, ensure you have the following:

* Provisioned credentials (client\_id, client\_secret)
* Public/private key pair for decryption
* Access to integration API endpoints
* Understanding of supported models (see Model Catalogue)
* OAuth token setup
* An integration plan using `ticket-inform`, `ticket-placement`


---

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