# Accessing the User Interface If you're using the **Insight Tech Console** (UI), user accounts must be provisioned by Sportradar. Typically, this is handled by your account representative or contact person (e.g. Operational Account Manager, or Service Delivery Manager). Once the account is provisioned, users will receive an email invitation to set their password and enable two-factor authentication (2FA). Only provisioned users can log in to the UI at [https://console.insighttechservices.sportradar.com](https://console.insighttechservices.sportradar.com/). ### Insight Tech Console While Insight Tech is API-first, a browser-based Console is available for operational users such as traders, analysts, and product managers. It allows you to: * View model outputs for players, tickets, and events * Filter and explore bettor segments * Export data for further analysis Access is managed through Sportradar’s IAM system. Your Operational Account Manager (OAM) will grant access and assign the appropriate roles. The console is read-only and fully aligned with the data and models surfaced through the API. ### Provisioning Process Console accounts are provisioned by your Operational Account Manager (OAM) or Service Delivery Manager (SDM). Only named individuals can receive access (not service accounts). To begin the process, your team must provide a list of users to be provisioned. This list must include the **First Name**, **Last Name**, and **Email address** for each individual user. Once your account is created, follow these steps to activate it:


1	Check Your Email Look for an email titled "Set your password" Click the blue "Set Your Password" button.	/files/VMVeKp40wkILmdLBwWar
2	Create a Password You’ll be taken to a secure page to set your password. Password must be at least 16 characters long.
3	Confirm Setup After setting your password, you’ll see a green confirmation check mark.
4	Log In Go to: https://console.insighttechservices.sportradar.com Use your email address and newly created password to log in.
5	Enable Two-Factor Authentication (2FA) You’ll be prompted to set up 2FA using Google Authenticator or a compatible app.
6	Scan the QR Code Open your authenticator app, scan the QR code displayed, and enter the 6-digit code to complete login.

#### 2FA Setup Guides * [Google Authenticator for Android](https://support.google.com/accounts/answer/1066447?hl=en\&co=GENIE.Platform%3DAndroid) * [Microsoft Authenticator Setup](https://support.microsoft.com/en-us/account-billing/how-to-add-your-accounts-to-microsoft-authenticator-92544b53-7706-4581-a142-30344a2a2a57) #### Tips & Troubleshooting * Didn’t get the email? Check your **spam** or **junk** folder. * Switching phones? Make sure you **save your authenticator setup** securely. * Still having trouble? Contact your **Operational Account Manager** or internal IT support. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sportradar.com/itservices/introduction/getting-started/accessing-the-user-interface.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.