> For the complete documentation index, see [llms.txt](https://docs.sportradar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sportradar.com/uof/support-and-history.md).

# Support & History

- [FAQ](https://docs.sportradar.com/uof/support-and-history/faq.md)
- [Why do I sometimes receive a bet\_cancel message instead of a bet\_settlement message with void factor?](https://docs.sportradar.com/uof/support-and-history/faq/why-do-i-sometimes-receive-a-bet_cancel-message-instead-of-a-bet_settlement-message-with-void-factor.md)
- [Why do I receive multiple updates to markets with the same id in the odds\_change message?](https://docs.sportradar.com/uof/support-and-history/faq/why-do-i-receive-multiple-updates-to-markets-with-the-same-id-in-the-odds_change-message.md)
- [Why am I not getting any odds\_change messages, after I connect?](https://docs.sportradar.com/uof/support-and-history/faq/why-am-i-not-getting-any-odds_change-messages-after-i-connect.md)
- [Why am I not receiving the final score/result of a match (match\_result)?](https://docs.sportradar.com/uof/support-and-history/faq/why-am-i-not-receiving-the-final-score-result-of-a-match-match_result.md)
- [I am receiving odds\_change messages from the Live Odds producer before the handover message from pre-match, is this normal?](https://docs.sportradar.com/uof/support-and-history/faq/i-am-receiving-odds_change-messages-from-the-live-odds-producer-before-the-handover-message-from-pre.md)
- [UOF Global Endpoints FAQs](https://docs.sportradar.com/uof/support-and-history/faq/uof-global-endpoints-faqs.md)
- [Is the replay server accessible with an integration token during the weekends?](https://docs.sportradar.com/uof/support-and-history/faq/is-the-replay-server-accessible-with-an-integration-token-during-the-weekends.md)
- [UOF - FAQ](https://docs.sportradar.com/uof/support-and-history/faq/uof-faq.md)
- [If I initiate a recovery after timestamp, are the fixture changes that were sent out after the timestamp also sent as part of the recovery?](https://docs.sportradar.com/uof/support-and-history/faq/if-i-initiate-a-recovery-after-timestamp-are-the-fixture-changes-that-were-sent-out-after-the-timest.md)
- [If I have the pre-match and live package enabled, and a template for sport X set in Ctrl, and oddskey configured in Betradar.com. Is it normal to receive fixture changes from the Live Odds producer?](https://docs.sportradar.com/uof/support-and-history/faq/if-i-have-the-pre-match-and-live-package-enabled-and-a-template-for-sport-x-set-in-ctrl-and-oddskey.md)
- [BD (Betradar Documentation)](https://docs.sportradar.com/uof/support-and-history/faq/bd-betradar-documentation.md)
- [Archived](https://docs.sportradar.com/uof/support-and-history/archived.md)
- [Competitor](https://docs.sportradar.com/uof/support-and-history/archived/competitor.md)
- [\[Deprecated\] Probabilities and cashout](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-probabilities-and-cashout.md)
- [\[Deprecated\] UOF Error: Failed API](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-error-failed-api.md)
- [Sport event context (deprecated)](https://docs.sportradar.com/uof/support-and-history/archived/sport-event-context-deprecated.md)
- [\[Deprecated\] UOF Error: Date Schedule Read Timed Out (Failed API)](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-error-date-schedule-read-timed-out-failed-api.md)
- [\[Deprecated\] UOF - Fixtures in the API](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-fixtures-in-the-api.md)
- [Sport Event Probabilities](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-fixtures-in-the-api/sport-event-probabilities.md)
- [\[Deprecated\] UOF - Endpoints](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints.md)
- [Schedule for a tournament](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/schedule-for-a-tournament.md)
- [Timeline end point](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/timeline-end-point.md)
- [All tournaments](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/all-tournaments.md)
- [Void reasons](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/void-reasons.md)
- [Venues](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/venues.md)
- [Result\_change end Point](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/result_change-end-point.md)
- [Variant Market description](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/variant-market-description.md)
- [Categories](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/categories.md)
- [Fixture\_change end point](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/fixture_change-end-point.md)
- [Sport Event Probabilities](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/sport-event-probabilities.md)
- [List of sport events](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/list-of-sport-events.md)
- [\[Deprecated\] Endpoints](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/deprecated-endpoints.md)
- [Betstop description](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/betstop-description.md)
- [Variant market description direct](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/variant-market-description-direct.md)
- [Currently live sport events](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/currently-live-sport-events.md)
- [All sports](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/all-sports.md)
- [Available producers](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/available-producers.md)
- [Tournament we provide coverage for](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/tournament-we-provide-coverage-for.md)
- [Fixture end point](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/fixture-end-point.md)
- [All seasons](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/all-seasons.md)
- [Market description](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/market-description.md)
- [Market probabilities with specifiers](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/market-probabilities-with-specifiers.md)
- [Match status](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/match-status.md)
- [Variant description](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/variant-description.md)
- [Summary end point](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/summary-end-point.md)
- [Tournament by sport](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/tournament-by-sport.md)
- [Elements](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements.md)
- [Competitor](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/competitor.md)
- [Pitcher and Pitcher history](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/pitcher-and-pitcher-history.md)
- [Player](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/player.md)
- [Tournament](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/tournament.md)
- [Tournament\_round](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/tournament_round.md)
- [Season coverage info](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/season-coverage-info.md)
- [Sport event](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/sport-event.md)
- [Elements](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/elements.md)
- [Sport](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/sport.md)
- [Sport event status](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/sport-event-status.md)
- [Category](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/category.md)
- [Current season](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/current-season.md)
- [Sport\_event\_condition](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/sport_event_condition.md)
- [Season](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/season.md)
- [BD (Betradar Documentation)](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/bd-betradar-documentation.md)
- [Period scores](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/period-scores.md)
- [Venue](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/venue.md)
- [Coverage\_info](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/elements/coverage_info.md)
- [FAQ](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/faq.md)
- [What are exactly simple tournaments?](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/faq/what-are-exactly-simple-tournaments.md)
- [Can I find a connection between the simple\_tournament and season or tournament?](https://docs.sportradar.com/uof/support-and-history/archived/deprecated-uof-endpoints/faq/can-i-find-a-connection-between-the-simple_tournament-and-season-or-tournament.md)
- [Archived Feature Updates (Odds & Data)](https://docs.sportradar.com/uof/support-and-history/archived/archived-feature-updates-odds-and-data.md): This page contains archived feature updates from 2020-2023, previously available at docs.betradar.com.
- [Changelog](https://docs.sportradar.com/uof/support-and-history/changelog.md)
- [Unified Odds Feed](https://docs.sportradar.com/uof/support-and-history/changelog/unified-odds-feed.md)
- [CustomBet](https://docs.sportradar.com/uof/support-and-history/changelog/custombet.md)
- [Legacy Live Odds](https://docs.sportradar.com/uof/support-and-history/legacy-live-odds.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sportradar.com/uof/support-and-history.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
