Important Notifications

It is essential that all your key team members are updated in a timely manner about news and changes regarding the Unified Feed and related odds products. We offer UOF status page to provide important updates to our customers.

How to Subscribe to Notifications

Before you begin, please ensure that your office IP address has been whitelisted. To request whitelisting of a static IP address, contact Sportradar Support at [email protected].

Note: Dynamic IP addresses (which change regularly) cannot be whitelisted.

• Open Ctrl (https://portal.betradar.com) and login to your account using your credentials.

• In ctrl interface, click Operational on the top navigation bar and select the View Status Page.

Refer to the screenshot with numbered steps:

• 1: Click on Operational in the top navigation bar.

• 2: Select View Status Page from the dropdown menu.

• 3: Alternatively, you can access the same page using a different link shown elsewhere in the interface.

• Once on the landing page,

a. Click the ‘Subscribe’ button in the right top corner

b. Fill in the required details

c. Click Subscribe.

If you want to customize which notifications you receive, please click the “Manage my subscription” link as in the image above. We recommend that you begin with Notifications Level ’All’ and only deselect certain product items when you are confident that you do not require these notifications anymore.

Other Preferences

Email Preferences

To change your email preferences in the future, please return to the landing page and click ‘Send Preferences Link’. This sends your subscription preference management link to your email. Use this link to edit/ make changes to your subscription settings.

Note: This action is available only after you subscribe to the updates.

To Unsubscribe

On Edit subscriptions page, you can also unsubscribe to notifications by clicking the button labelled ‘Click to Unsubscribe.’

Note

Please forward this notification to any colleagues who may require information about the following products: • Ctrl Console • Live Odds (Unified Feed) • Pre-Match Odds (Unified Feed) • Premium Cricket (Unified Feed) • Unified Feed SDK • Sports API