📢 The Ask AI can now translate any part of the docs to your preferred language!
Read the guide
LogoLogo
Ctrlk
sportradar.comSportradar Support Portal
  • Home
  • Guides & Tutorials
AI Assistant
Thinking...
Good morning

I'm here to help you with the docs.

Ctrli
AI Based on your context
  • Unified Odds Feed (UOF)
  • Introduction
    • Overview
    • Access Methods
    • Environments
    • Language Support
    • Key Concepts
    • Translation Tool
    • Market Overview (UOF and CB)
    • Integration Process
    • Feature Updates
    • Betting Rules
  • Data & Features
    • Messages
    • Markets and Outcomes
    • Player Markets
  • CustomBet (CB)
  • Live Competition Odds
  • Live Odds for Electronic
  • Number Betting Service
  • Replay Server
  • Premium Cricket
  • SDK
    • Intro
    • Versioning Policy
    • Features
    • Data Flow Diagram (DFD)
    • Languages
    • Troubleshooting
  • API and Structure
    • Overview
    • API
    • API - Stage Structure
  • XML Schema Definition
  • UOF Guides
    • How-to Guides
  • Error Handling
    • Recovery using API
    • Error Catalogue
      • Missing Alives
      • Snapshot complete with unknown recoveryId
      • Connection reset
      • Recovery request has negative timestamp
      • Retrieved market descriptor is missing outcome
      • Error Catalogue
      • Very slow API responses
      • Unable to read beyond the end of the stream
      • The SSL connection could not be established
      • Unable to connect to rabbit server
      • Bad API response 503 Service Unavailable
      • Unexpected results returned from the SDK
      • Duplicate messages
      • Getting NULL trying to fetch category from tournament object
      • Java.net.UnknownHostException
      • System.OutOfMemoryException
      • BD (Betradar Documentation)
      • TimeoutException, a task was canceled
      • API response_code NOT_FOUND
      • Unexpected connection driver exception
    • Best Practice
  • Support & History
    • FAQ
    • Archived
    • Changelog
    • Legacy Live Odds
On this page

Was this helpful?

  1. Error Handling

Error Catalogue

Missing AlivesSnapshot complete with unknown recoveryIdConnection resetRecovery request has negative timestampRetrieved market descriptor is missing outcomeError CatalogueVery slow API responsesUnable to read beyond the end of the streamThe SSL connection could not be establishedUnable to connect to rabbit serverBad API response 503 Service UnavailableUnexpected results returned from the SDKDuplicate messagesGetting NULL trying to fetch category from tournament objectJava.net.UnknownHostExceptionSystem.OutOfMemoryExceptionBD (Betradar Documentation)TimeoutException, a task was canceledAPI response_code NOT_FOUNDUnexpected connection driver exception
PreviousRecovery using APINextMissing Alives

Was this helpful?

© 2025 Sportradar A.G.