circle-info
📢 The Ask AI can now translate any part of the docs to your preferred language!
Read the guidechevron-right
LogoLogo
search
⌘Ctrlk
sportradar.comSportradar Support Portal
  • Home
  • Guides & Tutorials
sparkle
AI Assistant
Working...Thinking...
sparkle
Good evening

I'm here to help you with the docs.

⌘Ctrli
AI Based on your contextquestion-circle
LogoLogo
  • Unified Odds Feed (UOF)
  • Introduction
    • Overview
    • Access Methods
    • Environments
    • Language Support
    • Key Concepts
    • Translation Tool
    • Market Overview (UOF and CB)
    • Integration Process
    • Feature Updates
    • Betting Rules
  • Data & Features
    • Messages
    • Markets and Outcomes
    • Player Markets
  • CustomBet (CB)
  • Live Competition Odds
  • Live Odds for Electronic
  • Number Betting Service
  • Replay Server
  • Premium Cricket
  • SDK
    • Intro
    • Versioning Policy
    • Features
    • Data Flow Diagram (DFD)
    • Languages
    • Troubleshooting
  • API and Structure
    • Overview
    • API
    • API - Stage Structure
  • XML Schema Definition
  • UOF Guides
    • How-to Guides
  • Error Handling
    • Recovery using API
    • Error Catalogue
      • Missing Alives
      • Snapshot complete with unknown recoveryId
      • Connection reset
      • Recovery request has negative timestamp
      • Retrieved market descriptor is missing outcome
      • Error Catalogue
      • Very slow API responses
      • Unable to read beyond the end of the stream
      • The SSL connection could not be established
      • Unable to connect to rabbit server
      • Bad API response 503 Service Unavailable
      • Unexpected results returned from the SDK
      • Duplicate messages
      • Getting NULL trying to fetch category from tournament object
      • Java.net.UnknownHostException
      • System.OutOfMemoryException
      • BD (Betradar Documentation)
      • TimeoutException, a task was canceled
      • API response_code NOT_FOUND
      • Unexpected connection driver exception
    • Best Practice
  • Support & History
    • FAQ
    • Archived
    • Changelog
    • Legacy Live Odds
block-quoteOn this pagechevron-down
  1. Error Handling

Error Catalogue

Missing Aliveschevron-rightSnapshot complete with unknown recoveryIdchevron-rightConnection resetchevron-rightRecovery request has negative timestampchevron-rightRetrieved market descriptor is missing outcomechevron-rightError Cataloguechevron-rightVery slow API responseschevron-rightUnable to read beyond the end of the streamchevron-rightThe SSL connection could not be establishedchevron-rightUnable to connect to rabbit serverchevron-rightBad API response 503 Service Unavailablechevron-rightUnexpected results returned from the SDKchevron-rightDuplicate messageschevron-rightGetting NULL trying to fetch category from tournament objectchevron-rightJava.net.UnknownHostExceptionchevron-rightSystem.OutOfMemoryExceptionchevron-rightBD (Betradar Documentation)chevron-rightTimeoutException, a task was canceledchevron-rightAPI response_code NOT_FOUNDchevron-rightUnexpected connection driver exceptionchevron-right
PreviousRecovery using APIchevron-leftNextMissing Aliveschevron-right

Was this helpful?

© 2025 Sportradar A.G.

Was this helpful?