> For the complete documentation index, see [llms.txt](https://docs.sportradar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sportradar.com/transaction30api/sandbox/user-manual/reoffer.md). # reoffer **Goal:** Two-step **reoffer** flow. {% stepper %} {% step %} ## Submit the initial ticket Use `customer_reoffer_rejected` with `TicketRef.newReofferTicketRefBuilder()`. The ticket is rejected with **-430** `Reoffer required`, with a reoffer suggestion for a cash stake of **1000 EUR** in **automatic** mode. {% endstep %} {% step %} ## Submit the reoffer ticket Use `customer_reoffer_accepted` with the same reoffer reference shape. The ticket is **accepted**. {% endstep %} {% endstepper %} ## How to build the request (Java SDK) {% stepper %} {% step %} ## Create a UF decimal single Use `sr:match:15050881` with a cash stake. {% endstep %} {% step %} ## Set the reoffer reference Always set `context.ref` with type `reoffer`: `TicketRef.newReofferTicketRefBuilder().setTicketId(...).setTicketSignature(...)` {% endstep %} {% step %} ## Select the customer ID Choose the customer ID for step 1 or step 2. {% endstep %} {% endstepper %} ## Java example ```java import com.sportradar.mbs.sdk.entities.channel.Channel; import com.sportradar.mbs.sdk.entities.common.AcceptanceStatus; import com.sportradar.mbs.sdk.entities.common.Bet; import com.sportradar.mbs.sdk.entities.common.EndCustomer; import com.sportradar.mbs.sdk.entities.common.TicketContext; import com.sportradar.mbs.sdk.entities.odds.Odds; import com.sportradar.mbs.sdk.entities.request.TicketRequest; import com.sportradar.mbs.sdk.entities.response.TicketResponse; import com.sportradar.mbs.sdk.entities.selection.Selection; import com.sportradar.mbs.sdk.entities.stake.Stake; import java.math.BigDecimal; import com.sportradar.mbs.sdk.entities.ref.TicketRef; TicketRef reofferRef = TicketRef.newReofferTicketRefBuilder() .setTicketId("prior-ticket-id") .setTicketSignature("prior-signature") .build(); // Step 1 TicketRequest step1 = TicketRequest.newBuilder() .setTicketId("tid-reoffer-rej") .setContext(TicketContext.newBuilder() .setLimitId(123L) .setChannel(Channel.newMobileChannelBuilder() .setLang("en") .setIp("127.0.0.1") .setDeviceId("deviceId123") .build()) .setEndCustomer(EndCustomer.newBuilder().setId("customer_reoffer_rejected").build()) .setRef(reofferRef) .build()) .setBets(Bet.newBuilder() .setBetId("bet-1") .setSelections(Selection.newUfSelectionBuilder() .setProductId("3").setEventId("sr:match:15050881") .setMarketId("m1").setOutcomeId("o1") .setOdds(Odds.newDecimalOddsBuilder().setValue(new BigDecimal("2.0")).build()) .build()) .setStake(Stake.newCashStakeBuilder().setAmount(new BigDecimal("10")).setCurrency("EUR").build()) .build()) .build(); TicketResponse r1 = mbsSdk.getTicketProtocol().sendTicket(step1); // REJECTED -430; suggestion type reoffer, mode automatic, cash 1000 EUR // Step 2 — same ref shape, accepted customer TicketRequest step2 = TicketRequest.newBuilder() .setTicketId("tid-reoffer-acc") .setContext(TicketContext.newBuilder() .setLimitId(123L) .setChannel(Channel.newMobileChannelBuilder() .setLang("en") .setIp("127.0.0.1") .setDeviceId("deviceId123") .build()) .setEndCustomer(EndCustomer.newBuilder().setId("customer_reoffer_accepted").build()) .setRef(reofferRef) .build()) .setBets(Bet.newBuilder() .setBetId("bet-1") .setSelections(Selection.newUfSelectionBuilder() .setProductId("3").setEventId("sr:match:15050881") .setMarketId("m1").setOutcomeId("o1") .setOdds(Odds.newDecimalOddsBuilder().setValue(new BigDecimal("2.0")).build()) .build()) .setStake(Stake.newCashStakeBuilder().setAmount(new BigDecimal("1000")).setCurrency("EUR").build()) .build()) .build(); TicketResponse r2 = mbsSdk.getTicketProtocol().sendTicket(step2); // ACCEPTED ``` ## Wire JSON — Step 1 ```json { "operatorId": 9985, "correlationId": "corr-1", "timestampUtc": 1710000000000, "operation": "ticket-placement", "version": "3.0", "content": { "type": "ticket", "ticketId": "tid-reoffer-rej", "context": { "limitId": 123, "channel": { "type": "mobile", "lang": "en", "ip": "127.0.0.1", "deviceId": "deviceId123" }, "endCustomer": { "id": "customer_reoffer_rejected" }, "ref": { "type": "reoffer", "ticketId": "prior-ticket-id", "ticketSignature": "prior-signature" } }, "bets": [{ "betId": "bet-1", "selections": [{ "type": "uf", "eventId": "sr:match:15050881", "marketId": "m1", "outcomeId": "o1", "productId": "3", "odds": { "type": "decimal", "value": "2.0" } }], "stake": [{ "type": "cash", "amount": "10", "currency": "EUR" }] }] } } ``` Step 2 is identical except `endCustomer.id` = `"customer_reoffer_accepted"`, `ticketId` = `"tid-reoffer-acc"`, and typically stake `"1000"`. | Field name | Value | Mandatory / Optional | Data type | Ignored by sandbox | | ------------------------------------- | --------------------------------------------------------- | -------------------------- | --------------- | -------------------- | | `operatorId` | `9985` | Mandatory | integer | Yes | | `correlationId` | `"corr-1"` | Mandatory | string | No (echoed in reply) | | `timestampUtc` | `1710000000000` | Mandatory | integer | Yes | | `operation` | `"ticket-placement"` | Mandatory | string | No | | `version` | `"3.0"` | Mandatory | string | No (echoed in reply) | | `content` | *(object)* | Mandatory | object | No | | `content.type` | `"ticket"` | Mandatory | string | No | | `content.context.endCustomer.id` | `customer_reoffer_rejected` / `customer_reoffer_accepted` | Mandatory (sandbox) | string | No (routing) | | `content.context.ref.type` | `"reoffer"` | Mandatory (sandbox) | string | No (routing) | | `content.context.ref.ticketId` | prior ticket id | Mandatory when ref present | string | Yes (demo) | | `content.context.ref.ticketSignature` | prior signature | Mandatory when ref present | string | Yes (demo) | | `content.bets[].stake` | *(1 stake)* | Mandatory | array of object | No | | `content.bets[].stake[].type` | `"cash"` | Mandatory | string | No (routing) | | `content.bets[].stake[].amount` | `"10"` | Mandatory | string | Yes | | `content.bets[].stake[].currency` | `"EUR"` | Mandatory | string | Yes | {% hint style="info" %} `endCustomer` / `endCustomer.id` are optional in the Ticket 3.0 schema but **mandatory for this sandbox scenario** (routing). **Ignored by sandbox** means the field is not used for routing and not used when building the reply (schema-only for the WebSocket / Ticket 3.0 envelope). {% endhint %} ## Expected response ### Step 1 | Java getter | Expected value | | -------------- | ------------------------------------------------------- | | `getStatus()` | `AcceptanceStatus.REJECTED` | | `getCode()` | `-430` | | `getMessage()` | `"Reoffer required"` | | Suggestion | type `reoffer`, `mode` `"automatic"`, cash `"1000"` EUR | ```json { "correlationId": "corr-1", "timestampUtc": 1710000001000, "operation": "ticket-placement", "version": "3.0", "content": { "type": "ticket-reply", "ticketId": "tid-reoffer-rej", "status": "rejected", "code": -430, "message": "Reoffer required", "signature": "sandbox-signature", "betDetails": [{ "betId": "bet-1", "code": -430, "message": "Reoffer required", "suggestion": { "type": "reoffer", "mode": "automatic", "stake": [{ "type": "cash", "amount": "1000", "currency": "EUR" }] }, "selectionDetails": [{ "code": -430, "message": "Reoffer required", "selection": { "type": "uf", "eventId": "sr:match:15050881", "marketId": "m1", "outcomeId": "o1", "productId": "3", "odds": { "type": "decimal", "value": "2.0" } } }] }] } } ``` ### Step 2 | Java getter | Expected value | | -------------- | --------------------------- | | `getStatus()` | `AcceptanceStatus.ACCEPTED` | | `getCode()` | `0` | | `getMessage()` | `"accepted"` (sandbox) | ```json { "correlationId": "corr-2", "timestampUtc": 1710000003000, "operation": "ticket-placement", "version": "3.0", "content": { "type": "ticket-reply", "ticketId": "tid-reoffer-acc", "status": "accepted", "code": 0, "message": "accepted", "signature": "sandbox-signature", "betDetails": [{ "betId": "bet-1", "code": 0, "message": "accepted", "selectionDetails": [{ "code": 0, "message": "accepted [sandbox=customer=customer_reoffer_accepted,oddsFormat=decimal,ref=reoffer]", "selection": { "type": "uf", "eventId": "sr:match:15050881", "marketId": "m1", "outcomeId": "o1", "productId": "3", "odds": { "type": "decimal", "value": "2.0" } } }] }] } } ``` ## Common mistakes | Mistake | Result | | --------------------------------- | ----------------------------- | | Missing `ref.type` `reoffer` | Does not match reoffer routes | | Using rejected customer on step 2 | Still rejected `-430` | | Omitting ref entirely | Fallback / wrong scenario | See also: [Error responses](broken://pages/3cdf760ce49fd6992d47d7772f4a4b9f67f0519f#error-responses) in the parent manual. --- # Agent Instructions This documentation is published with GitBook. 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