reoffer

Goal: Two-step reoffer flow.

1

Submit the initial ticket

Use customer_reoffer_rejected with TicketRef.newReofferTicketRefBuilder().

The ticket is rejected with -430 Reoffer required, with a reoffer suggestion for a cash stake of 1000 EUR in automatic mode.

2

Submit the reoffer ticket

Use customer_reoffer_accepted with the same reoffer reference shape.

The ticket is accepted.

How to build the request (Java SDK)

1

Create a UF decimal single

Use sr:match:15050881 with a cash stake.

2

Set the reoffer reference

Always set context.ref with type reoffer:

TicketRef.newReofferTicketRefBuilder().setTicketId(...).setTicketSignature(...)

3

Select the customer ID

Choose the customer ID for step 1 or step 2.

Java example

import com.sportradar.mbs.sdk.entities.channel.Channel;
import com.sportradar.mbs.sdk.entities.common.AcceptanceStatus;
import com.sportradar.mbs.sdk.entities.common.Bet;
import com.sportradar.mbs.sdk.entities.common.EndCustomer;
import com.sportradar.mbs.sdk.entities.common.TicketContext;
import com.sportradar.mbs.sdk.entities.odds.Odds;
import com.sportradar.mbs.sdk.entities.request.TicketRequest;
import com.sportradar.mbs.sdk.entities.response.TicketResponse;
import com.sportradar.mbs.sdk.entities.selection.Selection;
import com.sportradar.mbs.sdk.entities.stake.Stake;
import java.math.BigDecimal;
import com.sportradar.mbs.sdk.entities.ref.TicketRef;

TicketRef reofferRef = TicketRef.newReofferTicketRefBuilder()
    .setTicketId("prior-ticket-id")
    .setTicketSignature("prior-signature")
    .build();

// Step 1
TicketRequest step1 = TicketRequest.newBuilder()
    .setTicketId("tid-reoffer-rej")
    .setContext(TicketContext.newBuilder()
        .setLimitId(123L)
        .setChannel(Channel.newMobileChannelBuilder()
            .setLang("en")
            .setIp("127.0.0.1")
            .setDeviceId("deviceId123")
            .build())
        .setEndCustomer(EndCustomer.newBuilder().setId("customer_reoffer_rejected").build())
        .setRef(reofferRef)
        .build())
    .setBets(Bet.newBuilder()
        .setBetId("bet-1")
        .setSelections(Selection.newUfSelectionBuilder()
            .setProductId("3").setEventId("sr:match:15050881")
            .setMarketId("m1").setOutcomeId("o1")
            .setOdds(Odds.newDecimalOddsBuilder().setValue(new BigDecimal("2.0")).build())
            .build())
        .setStake(Stake.newCashStakeBuilder().setAmount(new BigDecimal("10")).setCurrency("EUR").build())
        .build())
    .build();
TicketResponse r1 = mbsSdk.getTicketProtocol().sendTicket(step1);
// REJECTED -430; suggestion type reoffer, mode automatic, cash 1000 EUR

// Step 2 — same ref shape, accepted customer
TicketRequest step2 = TicketRequest.newBuilder()
    .setTicketId("tid-reoffer-acc")
    .setContext(TicketContext.newBuilder()
        .setLimitId(123L)
        .setChannel(Channel.newMobileChannelBuilder()
            .setLang("en")
            .setIp("127.0.0.1")
            .setDeviceId("deviceId123")
            .build())
        .setEndCustomer(EndCustomer.newBuilder().setId("customer_reoffer_accepted").build())
        .setRef(reofferRef)
        .build())
    .setBets(Bet.newBuilder()
        .setBetId("bet-1")
        .setSelections(Selection.newUfSelectionBuilder()
            .setProductId("3").setEventId("sr:match:15050881")
            .setMarketId("m1").setOutcomeId("o1")
            .setOdds(Odds.newDecimalOddsBuilder().setValue(new BigDecimal("2.0")).build())
            .build())
        .setStake(Stake.newCashStakeBuilder().setAmount(new BigDecimal("1000")).setCurrency("EUR").build())
        .build())
    .build();
TicketResponse r2 = mbsSdk.getTicketProtocol().sendTicket(step2);
// ACCEPTED

Wire JSON — Step 1

{
  "operatorId": 9985,
  "correlationId": "corr-1",
  "timestampUtc": 1710000000000,
  "operation": "ticket-placement",
  "version": "3.0",
  "content": {
    "type": "ticket",
    "ticketId": "tid-reoffer-rej",
    "context": {
      "limitId": 123,
      "channel": {
        "type": "mobile",
        "lang": "en",
        "ip": "127.0.0.1",
        "deviceId": "deviceId123"
      },
      "endCustomer": { "id": "customer_reoffer_rejected" },
      "ref": {
        "type": "reoffer",
        "ticketId": "prior-ticket-id",
        "ticketSignature": "prior-signature"
      }
    },
    "bets": [{
      "betId": "bet-1",
      "selections": [{
        "type": "uf",
        "eventId": "sr:match:15050881",
        "marketId": "m1",
        "outcomeId": "o1",
        "productId": "3",
        "odds": { "type": "decimal", "value": "2.0" }
      }],
      "stake": [{ "type": "cash", "amount": "10", "currency": "EUR" }]
    }]
  }
}

Step 2 is identical except endCustomer.id = "customer_reoffer_accepted", ticketId = "tid-reoffer-acc", and typically stake "1000".

Field name	Value	Mandatory / Optional	Data type	Ignored by sandbox
operatorId	9985	Mandatory	integer	Yes
correlationId	"corr-1"	Mandatory	string	No (echoed in reply)
timestampUtc	1710000000000	Mandatory	integer	Yes
operation	"ticket-placement"	Mandatory	string	No
version	"3.0"	Mandatory	string	No (echoed in reply)
content	(object)	Mandatory	object	No
content.type	"ticket"	Mandatory	string	No
content.context.endCustomer.id	customer_reoffer_rejected / customer_reoffer_accepted	Mandatory (sandbox)	string	No (routing)
content.context.ref.type	"reoffer"	Mandatory (sandbox)	string	No (routing)
content.context.ref.ticketId	prior ticket id	Mandatory when ref present	string	Yes (demo)
content.context.ref.ticketSignature	prior signature	Mandatory when ref present	string	Yes (demo)
content.bets[].stake	(1 stake)	Mandatory	array of object	No
content.bets[].stake[].type	"cash"	Mandatory	string	No (routing)
content.bets[].stake[].amount	"10"	Mandatory	string	Yes
content.bets[].stake[].currency	"EUR"	Mandatory	string	Yes

endCustomer / endCustomer.id are optional in the Ticket 3.0 schema but mandatory for this sandbox scenario (routing). Ignored by sandbox means the field is not used for routing and not used when building the reply (schema-only for the WebSocket / Ticket 3.0 envelope).

Expected response

Step 1

Java getter	Expected value
getStatus()	AcceptanceStatus.REJECTED
getCode()	-430
getMessage()	"Reoffer required"
Suggestion	type reoffer, mode "automatic", cash "1000" EUR

{
  "correlationId": "corr-1",
  "timestampUtc": 1710000001000,
  "operation": "ticket-placement",
  "version": "3.0",
  "content": {
    "type": "ticket-reply",
    "ticketId": "tid-reoffer-rej",
    "status": "rejected",
    "code": -430,
    "message": "Reoffer required",
    "signature": "sandbox-signature",
    "betDetails": [{
      "betId": "bet-1",
      "code": -430,
      "message": "Reoffer required",
      "suggestion": {
        "type": "reoffer",
        "mode": "automatic",
        "stake": [{ "type": "cash", "amount": "1000", "currency": "EUR" }]
      },
      "selectionDetails": [{
        "code": -430,
        "message": "Reoffer required",
        "selection": {
          "type": "uf",
          "eventId": "sr:match:15050881",
          "marketId": "m1",
          "outcomeId": "o1",
          "productId": "3",
          "odds": { "type": "decimal", "value": "2.0" }
        }
      }]
    }]
  }
}

Step 2

Java getter	Expected value
getStatus()	AcceptanceStatus.ACCEPTED
getCode()	0
getMessage()	"accepted" (sandbox)

{
  "correlationId": "corr-2",
  "timestampUtc": 1710000003000,
  "operation": "ticket-placement",
  "version": "3.0",
  "content": {
    "type": "ticket-reply",
    "ticketId": "tid-reoffer-acc",
    "status": "accepted",
    "code": 0,
    "message": "accepted",
    "signature": "sandbox-signature",
    "betDetails": [{
      "betId": "bet-1",
      "code": 0,
      "message": "accepted",
      "selectionDetails": [{
        "code": 0,
        "message": "accepted [sandbox=customer=customer_reoffer_accepted,oddsFormat=decimal,ref=reoffer]",
        "selection": {
          "type": "uf",
          "eventId": "sr:match:15050881",
          "marketId": "m1",
          "outcomeId": "o1",
          "productId": "3",
          "odds": { "type": "decimal", "value": "2.0" }
        }
      }]
    }]
  }
}

Common mistakes

Mistake	Result
Missing ref.type reoffer	Does not match reoffer routes
Using rejected customer on step 2	Still rejected -430
Omitting ref entirely	Fallback / wrong scenario

See also: Error responses in the parent manual.