> For the complete documentation index, see [llms.txt](https://docs.sportradar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sportradar.com/transaction30api/sandbox/user-manual/rejected_market_not_active.md).

# rejected\_market\_not\_active

**Goal:** Receive **rejected** **-506** (`Market is not active in MTS`). Market inactivity is simulated by the customer id (selection may look normal).

## How to build the request (Java SDK)

{% stepper %}
{% step %}

## Use the UF decimal single from [`single_accepted`](broken://pages/e84b9421dafc72a9793b6db53513e5046ff022e6)

Set the `EndCustomer` id to **`customer_rejected_5xx`**.
{% endstep %}

{% step %}

## Use a cash stake and send the ticket

Call `sendTicket`.
{% endstep %}
{% endstepper %}

## Java example

```java
import com.sportradar.mbs.sdk.entities.channel.Channel;
import com.sportradar.mbs.sdk.entities.common.AcceptanceStatus;
import com.sportradar.mbs.sdk.entities.common.Bet;
import com.sportradar.mbs.sdk.entities.common.EndCustomer;
import com.sportradar.mbs.sdk.entities.common.TicketContext;
import com.sportradar.mbs.sdk.entities.odds.Odds;
import com.sportradar.mbs.sdk.entities.request.TicketRequest;
import com.sportradar.mbs.sdk.entities.response.TicketResponse;
import com.sportradar.mbs.sdk.entities.selection.Selection;
import com.sportradar.mbs.sdk.entities.stake.Stake;
import java.math.BigDecimal;

TicketRequest request = TicketRequest.newBuilder()
    .setTicketId("Ticket_rej_5xx")
    .setContext(TicketContext.newBuilder()
        .setLimitId(123L)
        .setChannel(Channel.newMobileChannelBuilder()
            .setLang("en")
            .setIp("127.0.0.1")
            .setDeviceId("deviceId123")
            .build())
        .setEndCustomer(EndCustomer.newBuilder()
            .setId("customer_rejected_5xx")
            .build())
        .build())
    .setBets(Bet.newBuilder()
        .setBetId("bet-1")
        .setSelections(Selection.newUfSelectionBuilder()
            .setProductId("3")
            .setEventId("sr:match:15050881")
            .setMarketId("m1")
            .setOutcomeId("o1")
            .setOdds(Odds.newDecimalOddsBuilder()
                .setValue(new BigDecimal("2.0"))
                .build())
            .build())
        .setStake(Stake.newCashStakeBuilder()
            .setAmount(new BigDecimal("10"))
            .setCurrency("EUR")
            .build())
        .build())
    .build();

TicketResponse response = mbsSdk.getTicketProtocol().sendTicket(request);
// expect: response.getStatus() == AcceptanceStatus.REJECTED, getCode() == -506
```

## Wire JSON (what the SDK sends)

The SDK produces a Ticket 3.0 envelope around the ticket content. Example JSON (envelope ids may differ because the SDK generates `correlationId` / `timestampUtc`):

```json
{
  "operatorId": 9985,
  "correlationId": "corr-1",
  "timestampUtc": 1710000000000,
  "operation": "ticket-placement",
  "version": "3.0",
  "content": {
    "type": "ticket",
    "ticketId": "Ticket_rej_5xx",
    "context": {
      "limitId": 123,
      "channel": {
        "type": "mobile",
        "lang": "en",
        "ip": "127.0.0.1",
        "deviceId": "deviceId123"
      },
      "endCustomer": {
        "id": "customer_rejected_5xx"
      }
    },
    "bets": [
      {
        "betId": "bet-1",
        "selections": [
          {
            "type": "uf",
            "eventId": "sr:match:15050881",
            "marketId": "m1",
            "outcomeId": "o1",
            "productId": "3",
            "odds": {
              "type": "decimal",
              "value": "2.0"
            }
          }
        ],
        "stake": [
          {
            "type": "cash",
            "amount": "10",
            "currency": "EUR"
          }
        ]
      }
    ]
  }
}
```

| Field name                               | Value                     | Mandatory / Optional | Data type       | Ignored by sandbox   |
| ---------------------------------------- | ------------------------- | -------------------- | --------------- | -------------------- |
| `operatorId`                             | `9985`                    | Mandatory            | integer         | Yes                  |
| `correlationId`                          | `"corr-1"`                | Mandatory            | string          | No (echoed in reply) |
| `timestampUtc`                           | `1710000000000`           | Mandatory            | integer         | Yes                  |
| `operation`                              | `"ticket-placement"`      | Mandatory            | string          | No                   |
| `version`                                | `"3.0"`                   | Mandatory            | string          | No (echoed in reply) |
| `content`                                | *(object)*                | Mandatory            | object          | No                   |
| `content.type`                           | `"ticket"`                | Mandatory            | string          | No                   |
| `content.ticketId`                       | `"Ticket_rej_5xx"`        | Mandatory            | string          | No (echoed in reply) |
| `content.context`                        | *(object)*                | Mandatory            | object          | No                   |
| `content.context.limitId`                | `123`                     | Mandatory            | integer         | Yes                  |
| `content.context.channel`                | *(object)*                | Mandatory            | object          | Yes                  |
| `content.context.channel.type`           | `"mobile"`                | Mandatory            | string          | Yes                  |
| `content.context.channel.lang`           | `"en"`                    | Mandatory            | string          | Yes                  |
| `content.context.channel.ip`             | `"127.0.0.1"`             | Optional             | string          | Yes                  |
| `content.context.channel.deviceId`       | `"deviceId123"`           | Optional             | string          | Yes                  |
| `content.context.endCustomer`            | *(object)*                | Mandatory (sandbox)  | object          | No                   |
| `content.context.endCustomer.id`         | `"customer_rejected_5xx"` | Mandatory (sandbox)  | string          | No (routing)         |
| `content.bets`                           | *(1 bet)*                 | Mandatory            | array of object | No                   |
| `content.bets[].betId`                   | `"bet-1"`                 | Optional             | string          | No (echoed in reply) |
| `content.bets[].selections`              | *(1 selection)*           | Mandatory            | array of object | No                   |
| `content.bets[].selections[].type`       | `"uf"`                    | Mandatory            | string          | No (routing)         |
| `content.bets[].selections[].eventId`    | `"sr:match:15050881"`     | Mandatory            | string          | No (routing)         |
| `content.bets[].selections[].marketId`   | `"m1"`                    | Mandatory            | string          | No (echoed in reply) |
| `content.bets[].selections[].outcomeId`  | `"o1"`                    | Mandatory            | string          | No (echoed in reply) |
| `content.bets[].selections[].productId`  | `"3"`                     | Mandatory            | string          | No (echoed in reply) |
| `content.bets[].selections[].odds`       | *(object)*                | Mandatory            | object          | No                   |
| `content.bets[].selections[].odds.type`  | `"decimal"`               | Mandatory            | string          | No (routing)         |
| `content.bets[].selections[].odds.value` | `"2.0"`                   | Mandatory            | string          | No (echoed in reply) |
| `content.bets[].stake`                   | *(1 stake)*               | Mandatory            | array of object | No                   |
| `content.bets[].stake[].type`            | `"cash"`                  | Mandatory            | string          | No (routing)         |
| `content.bets[].stake[].amount`          | `"10"`                    | Mandatory            | string          | Yes                  |
| `content.bets[].stake[].currency`        | `"EUR"`                   | Mandatory            | string          | Yes                  |

{% hint style="info" %}
`endCustomer` / `endCustomer.id` are optional in the Ticket 3.0 schema but **mandatory for this sandbox scenario** (routing). **Ignored by sandbox** means the field is not used for routing and not used when building the reply (schema-only for the WebSocket / Ticket 3.0 envelope).
{% endhint %}

## Expected response

On the Java client, assert against `TicketResponse`:

| Java getter     | Expected value                  |
| --------------- | ------------------------------- |
| `getStatus()`   | `AcceptanceStatus.REJECTED`     |
| `getCode()`     | `-506`                          |
| `getMessage()`  | `"Market is not active in MTS"` |
| `getTicketId()` | `"Ticket_rej_5xx"` (echo)       |

Wire JSON (content type `"ticket-reply"`; fields live under `content`, not `content.ticket`):

```json
{
  "correlationId": "corr-1",
  "timestampUtc": 1710000001000,
  "operation": "ticket-placement",
  "version": "3.0",
  "content": {
    "type": "ticket-reply",
    "ticketId": "Ticket_rej_5xx",
    "status": "rejected",
    "code": -506,
    "message": "Market is not active in MTS",
    "signature": "sandbox-signature",
    "betDetails": [
      {
        "betId": "bet-1",
        "code": -506,
        "message": "Market is not active in MTS",
        "selectionDetails": [
          {
            "code": -506,
            "message": "Market is not active in MTS [marketNotActive marketId='m1' eventId='sr:match:15050881']",
            "selection": {
              "type": "uf",
              "eventId": "sr:match:15050881",
              "marketId": "m1",
              "outcomeId": "o1",
              "productId": "3",
              "odds": {
                "type": "decimal",
                "value": "2.0"
              }
            }
          }
        ]
      }
    ]
  }
}
```

## Common mistakes

| Mistake                                                   | Result                         |
| --------------------------------------------------------- | ------------------------------ |
| Wrong `EndCustomer.setId` (not `"customer_rejected_5xx"`) | Different scenario or fallback |
| Wrong event / odds / stake shape                          | Route mismatch / fallback      |

See also: [Error responses](broken://pages/3cdf760ce49fd6992d47d7772f4a4b9f67f0519f#error-responses) in the parent manual.


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