> For the complete documentation index, see [llms.txt](https://docs.sportradar.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sportradar.com/transaction30api/sandbox/user-manual/cashout_full_rejected.md).

# cashout\_full\_rejected

**Goal:** Send a full ticket cashout-inform and receive a **rejected** reply with code **-204**.

Sandbox module name: `cashout_full_rejected`.

## How to build the request (Java SDK)

{% stepper %}
{% step %}

## Build the cashout request

Use the same shape as [`cashout_full_accepted`](broken://pages/6362e2d10531d23736e215bb11bde429a0d7bf7b): `CashoutInformRequest` wrapping `CashoutRequest` with `newTicketCashoutDetailsBuilder()`.
{% endstep %}

{% step %}

## Set the rejection route

Route with either:

* Magic `ticketId`: `"mock_cashout_rejected"`, or
* `meta.punter.id` = `"customer_cashout_rejected"`.
  {% endstep %}

{% step %}

## Send the request

Send with `mbsSdk.getTicketProtocol().sendCashoutInform(request)`.
{% endstep %}
{% endstepper %}

## Java example

```java
import com.sportradar.mbs.sdk.entities.cashout.CashoutDetails;
import com.sportradar.mbs.sdk.entities.common.AcceptanceStatus;
import com.sportradar.mbs.sdk.entities.payout.Payout;
import com.sportradar.mbs.sdk.entities.request.CashoutInformRequest;
import com.sportradar.mbs.sdk.entities.request.CashoutRequest;
import com.sportradar.mbs.sdk.entities.response.CashoutInformResponse;
import java.math.BigDecimal;

CashoutInformRequest request = CashoutInformRequest.newBuilder()
    .setCashout(CashoutRequest.newBuilder()
        .setCashoutId("co-rej")
        .setDetails(CashoutDetails.newTicketCashoutDetailsBuilder()
            .setTicketId("mock_cashout_rejected")
            .setTicketSignature("sandbox-signature")
            .setPayout(Payout.newCashPayoutBuilder()
                .setAmount(new BigDecimal("999999"))
                .setCurrency("EUR")
                .build())
            .build())
        .build())
    .build();

CashoutInformResponse response = mbsSdk.getTicketProtocol().sendCashoutInform(request);
// expect: REJECTED, getCode() == -204
```

Payout amount is not used for routing; any cash payout satisfies the schema.

## Wire JSON (what the SDK sends)

```json
{
  "operatorId": 9985,
  "correlationId": "corr-1",
  "timestampUtc": 1710000000000,
  "operation": "cashout-inform",
  "version": "3.0",
  "content": {
    "type": "cashout-inform",
    "cashout": {
      "type": "cashout",
      "cashoutId": "co-rej",
      "details": {
        "type": "ticket",
        "ticketId": "mock_cashout_rejected",
        "ticketSignature": "sandbox-signature",
        "payout": [
          {
            "type": "cash",
            "amount": "999999",
            "currency": "EUR"
          }
        ]
      }
    }
  }
}
```

| Field name                                | Value                     | Mandatory / Optional | Data type       | Ignored by sandbox   |
| ----------------------------------------- | ------------------------- | -------------------- | --------------- | -------------------- |
| `operatorId`                              | `9985`                    | Mandatory            | integer         | Yes                  |
| `correlationId`                           | `"corr-1"`                | Mandatory            | string          | No (echoed in reply) |
| `timestampUtc`                            | `1710000000000`           | Mandatory            | integer         | Yes                  |
| `operation`                               | `"cashout-inform"`        | Mandatory            | string          | No                   |
| `version`                                 | `"3.0"`                   | Mandatory            | string          | No (echoed in reply) |
| `content.type`                            | `"cashout-inform"`        | Mandatory            | string          | No                   |
| `content.cashout.cashoutId`               | `"co-rej"`                | Mandatory            | string          | No (echoed in reply) |
| `content.cashout.details.type`            | `"ticket"`                | Mandatory            | string          | No (routing: full)   |
| `content.cashout.details.ticketId`        | `"mock_cashout_rejected"` | Mandatory (sandbox)  | string          | No (routing; echoed) |
| `content.cashout.details.ticketSignature` | `"sandbox-signature"`     | Mandatory            | string          | Yes                  |
| `content.cashout.details.payout`          | *(cash payout)*           | Mandatory            | array of object | Yes                  |

Magic map: `mock_cashout_rejected` → `customer_cashout_rejected`.

## Expected response

| Java getter      | Expected value                   |
| ---------------- | -------------------------------- |
| `getStatus()`    | `AcceptanceStatus.REJECTED`      |
| `getCode()`      | `-204`                           |
| `getMessage()`   | `"Cash-out amount is too high"`  |
| `getCashoutId()` | `"co-rej"` (echo)                |
| `getTicketId()`  | `"mock_cashout_rejected"` (echo) |

Wire JSON (content type `"cashout-inform-reply"`):

```json
{
  "correlationId": "corr-1",
  "timestampUtc": 1710000001000,
  "operation": "cashout-inform",
  "version": "3.0",
  "content": {
    "type": "cashout-inform-reply",
    "cashoutId": "co-rej",
    "ticketId": "mock_cashout_rejected",
    "status": "rejected",
    "code": -204,
    "message": "Cash-out amount is too high",
    "signature": "sandbox-signature"
  }
}
```

Handle with `if` on `CashoutInformResponse` (not try/catch).

## Common mistakes

| Mistake                        | Result                                                                                  |
| ------------------------------ | --------------------------------------------------------------------------------------- |
| Using `mock_cashout_full`      | Hits [`cashout_full_accepted`](broken://pages/6362e2d10531d23736e215bb11bde429a0d7bf7b) |
| Expecting amount-driven reject | Sandbox rejects by route (`customer_cashout_rejected`), not by comparing payout         |
| Wrong magic id / punter        | Fallback `-999`                                                                         |

See also: [Error responses](broken://pages/3cdf760ce49fd6992d47d7772f4a4b9f67f0519f#error-responses) in the parent manual.


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