Accessing Ctrl via the Portal

Ctrl is accessed through the Betradar Portal, a central entry point that hosts multiple products and shared tools. When you log in to the Portal, you’ll notice a set of global features available at the top of the interface.

Fig 1. Portal login page

These features are accessible across all products, including Ctrl, and provide helpful resources and account-related tools.

Fig 2. Portal Homepage

Here’s a quick overview of the Portal features:

1. Operational – This includes updates about any upcoming maintenance, aswell[SM1] [WN2] as downtime-related notifications. From here, you can also access our Status Page for CTRL and Unified Feed services. On this page you will find live information and real-time updates of our services, along with any scheduled maintenance. You can subscribe to this page by contacting our Support team via chat or email, to ensure no important updates on systems related to Ctrl and the Unified Odds Feed are missed.

2. Support Portal – This option on the Portal page lets you create and monitor tickets. You will also find relevant documentation within this space.

3. News – Within this space, you will find all relevant news and updates about our Betting Products. By clicking on a specific News message, you will be forwarded to our Blog. Here you can read the full article about the update and access some pertinent to the news details and links.

4. Help – This allows you to check the Unified Feed Status Page, access our Blog and our Feature Updates page. Here you can also find this CTRL User Manual, which includes the most complete description of the CTRL platform.

1. Status – This page provides real-time updates and details on any scheduled maintenance. If you encounter issues, this should be your first stop before reaching out to our support team.