Bettor Sense - User Interface

The Bettor Sense User Interface is designed to give operators a powerful, intuitive, and explainable view into player risk and responsible gaming behavior. It enables data-driven decision-making through a combination of high-level insights and detailed player-level analysis.

UI structure

1

Accounts page

• Offers a comprehensive view of the player base.

• Includes both high-level bookmaker insights and a detailed player listing.

• Supports filtering, sorting, and drill-down into individual player profiles.

2

Player details view

• Accessed by clicking on a player in the listing.

• Provides a deep dive into the player’s risk score, behavioral patterns, responsible gaming activity, and more.

• Includes explainable AI components such as risk score breakdowns and intervention suggestions.

Key use cases

• Monitor player risk trends across the entire customer base.

• Identify high-risk individuals and understand what’s driving their behavior.

• Support responsible gaming teams with explainable insights.

• Track RG tool usage and self-exclusion trends over time.

• Coordinate player reviews across the RG team with Player Status.

• Track borderline-risk players that need recurring review cycles.

The UI supports both operational workflows (e.g., daily monitoring, player reviews) and strategic analysis (e.g., trend reporting, compliance reviews).

All data is grouped by day and displayed in UTC to ensure consistency across time zones.

Player Status

Player Status is analyst-assigned operational metadata used to support RG review workflows.

Available statuses:

• (none) — no status is set.

• Cleared — the player was reviewed and no current action is needed.

• Needs Review — the player should be reviewed by the RG team.

• RG Intervention — the player had a manual RG intervention.

Player Status appears in the Accounts listing and in Basic Info on the Account details page.

It can only be changed in Basic Info on the Account details page.

Each status includes a timestamp showing when it was last set.

Player Status does not affect the AI model or the player's Risk score.